Terms & Conditions (Terms of Service)

Effective date: 11 September, 2026.

These Terms of Service govern your use of the South Coast Coffee Co. website and online store. In these Terms, “South Coast Coffee Co.”, “we”, “us” and “our” mean South Coast Coffee Co.

By accessing our website or placing an order, you agree to these Terms. If you do not agree, please do not use the website or purchase from us.

1. Online store

You must be at least the age of majority in your state or territory of residence to place an order. You must not use our website or products for any unlawful purpose, interfere with the website, introduce malicious code, or infringe another person’s rights.

We may refuse service, cancel an order or limit quantities where reasonably necessary, including where we suspect fraud, unauthorised resale or a breach of these Terms.

2. Products, availability and pricing

We aim to present product descriptions, images, colours and pricing accurately. However, screen settings may affect how colours appear, and product information may occasionally contain errors or omissions.

All prices are displayed in Australian dollars and may change without notice. Product availability is not guaranteed. We may change, limit or discontinue products at any time.

Nothing in these Terms limits your rights under the Australian Consumer Law.

3. Orders and payment

An order is an offer to purchase products from us. We may accept or decline an order at our discretion. An order is accepted when we send you an order-confirmation email or dispatch the products, whichever occurs first.

You must provide complete and accurate payment, billing, delivery and contact information. If we change or cancel an order, we will attempt to contact you using the details supplied when the order was placed.

4. Returns and consumer rights

Our returns and exchanges are subject to our Returns Policy.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You may be entitled to a repair, replacement or refund where products fail to meet a consumer guarantee. Nothing in our Returns Policy or these Terms is intended to exclude, restrict or modify those rights.

5. Website content and availability

We may update, suspend, withdraw or change any part of our website without notice. While we take reasonable care, we do not guarantee that the website will always be available, secure, uninterrupted or error-free.

Information on the website is provided for general information only. You should make your own enquiries before relying on it.

6. Third-party services and links

Our website may include links to, or tools supplied by, third parties. These are provided for convenience only. We do not control or endorse third-party websites, content, products or services, and you use them at your own risk under their applicable terms and policies.

7. Intellectual property

Unless otherwise stated, all website content—including text, images, logos, graphics and design—is owned by or licensed to South Coast Coffee Co. You may use the website for personal, non-commercial purposes only.

You must not reproduce, distribute, alter, sell or exploit any website content without our prior written consent.

8. Feedback and submissions

If you send us feedback, ideas, reviews, comments or other material, you confirm that you have the right to do so. You grant us a non-exclusive, royalty-free right to use, reproduce, publish and adapt that material for our business purposes.

You must not submit content that is unlawful, misleading, defamatory, offensive, infringing or harmful.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website or placing an order, you acknowledge that we may collect and use personal information as described in that policy.

10. Liability

To the extent permitted by law, we exclude liability for loss or damage arising from your use of the website or products.

Where liability cannot lawfully be excluded, including under the Australian Consumer Law, our liability is limited to the remedies available under applicable law. Nothing in these Terms excludes, restricts or modifies any consumer guarantee or other right that cannot lawfully be excluded.

11. Indemnity

You agree to indemnify South Coast Coffee Co. against losses, liabilities, costs and expenses arising from your breach of these Terms or unlawful use of the website, to the extent permitted by law.

12. Changes to these Terms

We may update these Terms from time to time by publishing the revised version on this page. The updated Terms apply from their publication date. Your continued use of the website after an update means you accept the revised Terms.

13. Governing law

These Terms are governed by the laws of Queensland, Australia. Any dispute will be subject to the courts of Queensland and Australia.

14. Contact us

For questions about these Terms, contact:

South Coast Coffee Co.
PO Box 419
Isle of Capri, Queensland 4217
Email: nathan@sccoffee.com.au